Market research, marketing strategy, customer audits, business plans… there’s more to this Kent-based agency than design.
It’s good to know what people are thinking. Your competitors, the local community, your suppliers, your staff… good market research reveals the strengths and weaknesses of a business, and lays the foundations for your marketing strategy looking ahead.
Market research should always come first. Whatever we’re working on, we like to look at a project from all angles to ensure we fully understand the people and the processes involved.
You might be a school wanting to know what your community thinks of you or a business wondering what your clients are saying. Either way we’ll sit down and listen to what you are saying right now, before we start talking about what you should do next.
Please take a moment to read more about how SEA works – we’re passionate about what we do, and we want to share it with you!
Customer audits, telemarketing, customer surveys, questionnaires… market research can take many forms. As your agency we’ll work out what questions need asking, and what’s the best way to ask them.
The issues are not always obvious, so we talk to customers, clients, competitors and even your staff to find out what makes you tick, and what might make you brilliant. We love it – it’s a challenge we rise to again and again!
We get results because we take the time to see what needs to be done. First we look at every aspect of your business, how it works, what it does and what could be better. Then – based on our market research – we devise a marketing strategy that tackles these issues directly.
That’s Strengths, Weaknesses, Opportunities and Threats! Our market research is tailored to identify these specific areas so that we can shape and agree your targets, brand positioning and business objectives moving forward.
We’d love to talk to you about your market research and marketing strategy. We’re great listeners, and we may just get you thinking differently about what you do. Why not get in touch?